A 2006 survey of 5,000 Human Resource professionals, conducted by DDI of Pittsburgh, stated this:
"Over 1/3 of recently hired leaders and managers fail because of a lack of interpersonal skills."
LeadershipIQ conducted a survey of 5,247 hiring managers in 2005 who reported:
"46% of newly hired employees will fail within 18 months primarily because of poor interpersonal skills"
A Cutter Consortium study in 2005 focused on why IT Managers fail. The results were reported in CIO Magazine:
"58% of IT Managers fail because of poor interpersonal skills."
The #1 reason people fail in organizations? It comes down to a basic inability to connect and get along with other people!
The two-day "Connecting With People" Seminar will teach you the following concepts and skills:
- The two sides of every interaction – the person and the issue
- Understanding “mental flapper valves” of people
- Understanding the four “tension/trust zones” when communicating
- How to take accountability for the interaction
- How to develop three style skills that will help you reduce tension
- Self-awareness – know your personal style
- Sensitivity – read other people’s style
- Versatility – adapt your style to reduce interpersonal friction
- How to actively listen to increase rapport
- How to develop core interactive skills to build receptivity in others
- Rapport Questions
- Clarifying
- Valuing
- Attending
- Point of View skills
- How to connect with others when selling ideas
- How to connect with others in conflict situations